Privacy Policy
Lead-Pro is operated by Poor Dude Holdings LLC (“we”). This policy covers two groups of people: our customers, who use Lead-Pro, and people whose business contact details appear in lead results. Questions or requests: privacy@poordudeholdings.com.
1. Customers
| What | Why |
|---|---|
| Name and e-mail address from the sign-in provider you choose (for example Google or Microsoft). We never see or store your password. | To identify your account. |
| Your plan, subscription status, and Stripe customer and subscription identifiers. | To give you the plan you pay for. Card details go to Stripe and never reach us. |
| How many leads you used each month. | To apply your plan's monthly allowance. |
| Leads you save, and the status and notes you add (Enterprise). | To keep your saved lead list. |
| What you send through our website forms. | To answer you and set up what you ask for. |
| Technical logs (time, error details). Credentials are masked before anything is logged. | Security, troubleshooting and abuse prevention. |
For people in the EU and UK, we rely on contract (providing the service), legitimate interests (security, improving the service) and legal obligation (tax and accounting records).
2. People in lead results
Lead results are built from public business listings on Google Maps, retrieved through our data provider Outscraper, and, where a customer turns it on, contact details a business publishes on its own website. A result may include a business name, address, phone number, e-mail address, website, rating and review count. They are provided to customers for business-to-business prospecting.
Customers must contact businesses lawfully: under CAN-SPAM, the TCPA, Canada's CASL and, where they apply, the GDPR and state laws. E-mails exported by Lead-Pro's outreach engine carry a one-click unsubscribe link; customers who send their own e-mail must give recipients a way to opt out.
To opt out: use the unsubscribe link in any such e-mail, or write to privacy@poordudeholdings.com. We record the address on a platform-wide suppression list that our outreach tools check before drafting or exporting any message, for every customer.
3. Who processes data for us
- Stripe: payments, invoices and the customer billing portal.
- Outscraper: business listing searches.
- OpenAI: only when you use the AI features. We send business details (name, category, location, rating), never your account data.
- Insightly: only when you sync leads to your own Insightly account with your own key.
- Hosting and database providers, for example Streamlit Community Cloud and Supabase (Postgres).
- The form service that receives this website's forms, if one is configured.
We do not sell personal data, and we do not share it for cross-context behavioural advertising.
4. How long we keep it
| Data | Kept for |
|---|---|
| Account and saved leads | While your account is open, then 30 days after it closes or you ask us to delete it |
| Billing records | 7 years (tax law) |
| Monthly usage counts | While your account is open; erased with it |
| Opt-out (suppression) list | Indefinitely; it is how an opt-out keeps working |
| Technical logs | 90 days |
5. Your rights
You can ask to see, correct, export or delete your personal data, or object to how we use it. California residents have these rights under the CCPA/CPRA, and EU and UK residents under the GDPR. Write to privacy@poordudeholdings.com. We answer within 30 days (45 days where California law allows). You may also complain to your local data protection authority.
6. Security
Traffic is encrypted in transit, and database connections require TLS. Credentials are stored as secrets and masked in logs. The database is not reachable through any public API, and access is restricted to the people who run the service.
7. Cookies
The app uses cookies that keep you signed in and keep your session working. They are strictly necessary. This website sets no advertising or tracking cookies.
8. Where data is processed
In the United States. Where EU or UK law requires it, transfers rely on the EU–US Data Privacy Framework (and its UK extension) or standard contractual clauses.
9. Children
Lead-Pro is a business service and is not for anyone under 16.
10. Changes
The effective date above changes when this policy does. We e-mail active customers at least 30 days before a material change takes effect.