Terms of Service
These terms are an agreement between you and Poor Dude Holdings LLC (“we”, “us”) for the Lead-Pro service. By signing in, subscribing or ordering, you accept them. If you accept for a business, you confirm you may bind it.
1. The service
Lead-Pro searches public business listings by category and location, checks the contact details, scores and ranks the results, and lets you export or sync them. What each plan includes (the monthly lead allowance, results per search, categories per search and features) is shown on our pricing page and in the app. We may improve the service. We will not remove a feature from your plan during a period you have already paid for.
2. Your account
You sign in through a provider such as Google or Microsoft. Keep that sign-in secure; you are responsible for what happens under your account. An account is for one person unless we agree otherwise in writing.
3. Subscriptions, trials and payment
- Billing. Subscriptions are billed monthly in advance through Stripe and renew automatically until cancelled. Prices exclude taxes, which are added where they apply.
- Free trial. A new subscription may start with a free trial, 14 days unless the checkout page says otherwise. No card is needed to start. If you have not added one when the trial ends, the subscription ends and nothing is charged.
- Failed payments. Stripe retries a failed charge. You keep access while it does. If payment is not recovered, the subscription ends.
- Cancelling. Cancel any time from the billing portal in the app. Cancellation takes effect at the end of the period you have paid for, and you keep access until then. We do not refund part-used periods, except where the law requires it.
- Price changes. We give at least 30 days' notice by e-mail before a price change applies to your subscription.
- Lead packs. One-time lead packs are paid before delivery and delivered as a file. If we cannot deliver the number of leads ordered, we refund the difference.
4. The monthly allowance
Each new lead delivered to you counts once against your plan's allowance. Seeing the same leads again in the same session does not count twice. The allowance resets at 00:00 UTC on the 1st of each month, and unused allowance does not carry over.
5. Acceptable use
Use Lead-Pro only for lawful business-to-business prospecting. You must:
- follow every law that applies to how you contact people, including CAN-SPAM, the TCPA (including its rules on automated calls and texts and the Do-Not-Call registry), Canada's CASL, and the GDPR, UK GDPR and state privacy laws where they apply;
- honour opt-outs promptly, and never contact anyone who has asked you not to;
- not use the service to harass anyone, to send deceptive messages, or to target consumers;
- not resell or publish lead data as a list or dataset, except as an Enterprise white-label customer under a separate written agreement;
- not overload, probe, scrape or reverse engineer the service, or get around plan limits.
You are responsible for your outreach, and you will compensate us for claims that arise from your breach of this section.
6. Data and accuracy
Results come from public listings through third-party providers and reflect what each business has published. They can be incomplete or out of date. Scores, rankings, estimated values and AI-assisted output are estimates to help you prioritise. They are not guarantees of a business's details, intent or value. Check before you rely on them.
7. Your content
Leads you save, and the notes and statuses you add, are yours. You let us store and process them only to provide the service. You can export them at any time. After your account closes we delete them as described in our Privacy Policy.
8. Third-party services
Payments run through Stripe, CRM sync through Insightly, and AI features through OpenAI. Their own terms also apply to your use of them.
9. Our software
The service and its software belong to us and are protected by intellectual-property law. These terms give you the right to use the service. They do not give you a copy of the software or a licence to it.
10. Suspension and termination
We may suspend or end access if you breach these terms, do not pay, or use the service in a way that creates legal risk for us or others. Where it is reasonable, we tell you first and give you a chance to fix the problem.
11. Disclaimer
Except as these terms say otherwise, the service is provided “as is” and “as available”, without warranties of merchantability, fitness for a particular purpose or non-infringement, to the extent the law allows.
12. Limitation of liability
To the extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim arose.
13. Governing law
These terms are governed by the laws of the State of Wyoming, USA. Disputes go to the state or federal courts located in Wyoming.
14. Changes to these terms
We e-mail active customers at least 30 days before a material change takes effect. Continuing to use the service after that means you accept the change.
15. Contact
Poor Dude Holdings LLC, Wyoming, USA · privacy@poordudeholdings.com